Privacy Policy
DONGGUAN YUTONG SPORTS GOODS CO., LTD. (“Yutong,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit an inquiry, request a quotation, discuss an OEM/ODM project, or otherwise communicate with us.
1. Information We Collect
We may collect personal information that you provide directly to us, as well as certain technical information collected automatically when you use our website.
Contact and General Inquiries
When you contact us through our website, by email, telephone, or other communication channels, we may collect:
- Your name
- Company name
- Job title, where provided
- Business email address
- Telephone or WhatsApp number
- Country or region
- The content of your inquiry
- Any documents, images, or other information you choose to provide.
Purpose: We use this information to respond to your inquiry, provide product information, understand your business requirements, and communicate with you regarding our products and services.
Requests for Quotation
When you request a quotation, we may collect:
- your name and business contact information
- Company name
- Country or target market
- Product model or product category
- Estimated order quantity
- Product specifications
- Certification requirements
- Packaging requirements
- Delivery requirements
- Other purchasing or project information you provide.
Purpose: We use this information to evaluate your purchasing requirements, recommend suitable products or configurations, prepare quotations, and communicate with you regarding pricing, samples, production, certification, and delivery.
OEM/ODM and Customization Projects
When you contact us regarding an OEM/ODM or customized helmet project, we may collect information and materials such as:
- Business contact and company information
- Product specifications
- Product configuration requirements
- Logos and brand assets
- Artwork, drawings, images, or design files
- Color and appearance requirements
- Packaging requirements
- Target market
- Certification requirements
- Estimated order quantities
- Other technical or commercial information you choose to provide.
Purpose: We use this information to evaluate project requirements and feasibility, recommend product solutions, prepare quotations and samples, provide OEM/ODM services, and manage customization and production projects
Newsletter and Marketing Communications
If you choose to subscribe to our newsletter or other marketing communications, we may collect your email address and, where provided, your name, company name, country or region, and communication preferences.
We may also collect limited information about your interaction with our marketing emails, such as whether an email was delivered, opened, or a link was clicked, where such tracking is used and permitted by applicable law.
Purpose: We use this information to send product updates, new product information, company news, industry-related content, and other marketing communications.
Where consent is required by applicable law, we will send such communications only after obtaining your consent. You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in our emails or by contacting us.
Information Collected Automatically
When you visit our website, we may automatically collect limited technical and usage information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring pages or websites
- Cookie identifiers and similar technical information.
Purpose: We may use this information to operate and secure our website, understand website performance and visitor interactions, improve our website and services, and, where permitted and subject to your choices, measure the effectiveness of our marketing activities.
2. How We Use Your Information
Depending on your interaction with us, we may use your personal information to:
- Respond to product inquiries and RFQ requests
- Understand your purchasing and project requirements
- Prepare quotations and discuss OEM/ODM projects
- Recommend suitable helmet models, specifications, and configurations
- Evaluate customization and project requirements
- Arrange and communicate regarding samples
- Communicate regarding orders, production, certification, packaging, and delivery
- Provide customer service and after-sales support
- Maintain and improve our website, products, and services
- Protect the security and proper operation of our website
- Maintain appropriate business and transaction records
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted by applicable law or where you have provided consent.
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless otherwise permitted or required by applicable law.
3. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal information, we may rely on one or more of the following:
Pre-contractual or contractual necessity — where processing is necessary to respond to quotation requests, take steps at your request before entering into a business relationship, process orders, or manage OEM/ODM and other commercial projects.
Legitimate interests — where processing is necessary for legitimate business purposes, such as responding to inquiries, managing customer and supplier relationships, improving our products and services, maintaining website security, and operating our business, provided that those interests are not overridden by your rights and interests.
Consent — where you have provided consent for specific activities, such as receiving certain marketing communications or allowing the use of non-essential cookies.
Legal obligations — where processing is necessary for us to comply with applicable laws, regulations, accounting requirements, court orders, or other legal obligations.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4. Sharing of Personal Information
We may share personal information only where reasonably necessary for the purposes described in this Privacy Policy.
Depending on our business operations and the services involved, recipients may include service providers that support:
- Website hosting and technical infrastructure
- IT and cybersecurity
- Business communications and email services
- Customer relationship management
- Data storage and cloud services
- Logistics and delivery
- Payment and transaction processing, where applicable
- Website analytics and performance measurement
- Other services are necessary to support our business operations.
We may also disclose personal information where required to comply with applicable law, regulation, court order, governmental request, or other lawful authority, or where reasonably necessary to protect our legal rights, property, security, or the rights and safety of others.
We do not sell your personal information.
5. International Data Transfers
We operate internationally and serve customers in different countries and regions.
As a result, personal information you provide may be transferred to, accessed from, processed in, or stored in countries or regions outside your country of residence, including China, where our business operations are located.
Data protection laws in these jurisdictions may differ from those in your country or region.
Where required by applicable data protection law, we take appropriate measures designed to protect personal information transferred internationally and use legally recognized safeguards where applicable.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to inquiries, managing quotations and business relationships, providing products or services, and complying with applicable legal, accounting, tax, regulatory, and record-keeping requirements.
The appropriate retention period may depend on factors such as:
- The nature of the information
- The purpose for which it was collected
- The duration of our business relationship
- Whether an inquiry develops into a quotation, sample project, or order
- Applicable contractual requirements
- Applicable legal or regulatory obligations.
When personal information is no longer reasonably required, we will delete, anonymize, or otherwise handle it in accordance with applicable law and our data management practices.
7. Your Privacy Rights
Depending on your location and applicable data protection law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain processing activities
- Object to certain processing of your personal information
- Request data portability, where applicable
- Withdraw your consent at any time where processing is based on consent
- Lodge a complaint with a competent data protection or supervisory authority.
These rights may be subject to conditions, limitations, or exceptions under applicable law.
To exercise any applicable privacy rights, please contact us using the details provided in the Contact Us section below.
We may need to request additional information to reasonably verify your identity before responding to certain requests.
8. Cookies
We use cookies and similar technologies to operate our website, remember preferences, understand how visitors interact with our website, improve website performance, and, where applicable, measure marketing effectiveness.
Cookies used on our website may include:
Strictly Necessary Cookies — These cookies are required for essential website functionality, security, and other core services.
Analytics Cookies — These cookies help us understand how visitors interact with our website and help us improve website performance and content.
Marketing Cookies — Where used, these cookies may help us measure marketing performance and provide more relevant marketing content.
Where required by applicable law, non-essential cookies will be used only after you have provided the required consent.
You may accept, reject, or manage non-essential cookies through the cookie preference tools available on our website.
For more information about the cookies and similar technologies we use, please see our Cookie Policy.
9. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
These measures may include appropriate administrative, technical, and organizational safeguards based on the nature of the information and the risks associated with its processing.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. You should therefore take appropriate care when transmitting information online.
10. Children's Privacy
Our website and services are intended for business customers and are not directed to children.
We do not knowingly collect personal information from children in violation of applicable law.
If we become aware that we have collected personal information from a child without the consent or authorization required by applicable law, we will take reasonable steps to delete such information.
If you believe that a child has provided personal information to us inappropriately, please contact us using the information provided below.
11. Third-Party Links
Our website may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party website or service before providing personal information to them.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, data handling practices, technologies, or applicable legal requirements.
When we update this Privacy Policy, we will post the revised version on this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
13. Contact Us
If you have questions about this Privacy Policy, our handling of personal information, or wish to exercise any applicable privacy rights, please contact us:
Company ：DONGGUAN YUTONG SPORTS GOODS CO., LTD.
Address: No. 50–51 Wangkeng Road, Matigang Village, Dalingshan Town, Dongguan, Guangdong, China
Email: UNIVERHELMET@outlook.com
Telephone: +86 180 2525 2047
Optional search analytics
With your separate Search analytics permission, we use Supabase to store safety-checked normalized search terms, search entry, result counts and list snapshots, selected result IDs and positions, index and ranking versions, and request timings. We use these records to improve content and search relevance. Records are retained for 90 days. We do not include visitor IDs, full IP addresses, full user agents, referrers or inquiry details. Suspicious personal-information queries are excluded, but filtering cannot guarantee anonymity. Reports cover consenting, successfully reported actions only. You can withdraw permission through Cookie Settings; subsequent collection stops and unsent events are discarded. Previously received records expire under the retention policy. Hosting region and processing arrangements must be verified before production activation.
Video delivery and optional diagnostics
Provider: Mux. Control: optional performance analytics, enabled only after permission. Delivery: network requests rather than a persistent analytics cookie in this implementation. Provider-side retention is separate from browser storage and remains subject to launch verification.
Mux delivers the company video and related media resources. These playback requests are separate from optional video performance analytics.
If you allow video performance analytics, Mux Data can receive playback diagnostics such as startup time, buffering, playback failures, viewing duration and technical information needed to interpret those events. Mux Data cookies are disabled in this implementation even when analytics are allowed. The privacy selection does not turn on persistent player volume, mute or caption-language preferences.
Withdrawing consent disables subsequent optional monitoring. A previously consented playback session may send a final termination event during shutdown. Withdrawing does not recall information already sent.
Provider-side diagnostic retention, applicable processing grounds and any cross-border arrangements require confirmation before this notice is finalized. The 180-day browser preference expiry is not Mux diagnostic retention.